Stop saying ‘fine’ if you want to develop a profitable relationship
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Stop saying ‘fine’ if you want to develop a profitable relationship

ByHeather Townsend

I was reading a great blog post by Dinah Liversidge on ‘is being ‘fine’ costing you business’, which prompted me to think in more detail about how being ‘fine’ is hindering your from developing your personal brand and relationships further. Dinah, in her article, examines really well the reasons why we say it. In this…

diary
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9 tips to help you get a great night sleep

ByHeather Townsend

I looked at the clock… 01:00. Damn, I knew I had to wake up in 4 hours time, and despite my best efforts I’d not managed to fall asleep since going to bed 3 hours ago. My body was tired, I was yawning but my brain seems to be wired and despite my best efforts…

What’s the difference between a coach and a mentor?
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What’s the difference between a coach and a mentor?

ByHeather Townsend

In the last two posts we have looked at the importance of your support team, and who should be in your support team. You will notice that we advocate using both a coach and a mentor. Many people are confused about the difference between the two. (If I can be honest, the coaching and mentoring…

Who do successful potential partners need in their support team?
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Who do successful potential partners need in their support team?

ByHeather Townsend

If you are serious about making partner, similar to the top athletes, you are going to need a support team around you. Everyone’s support team will be different. However, we suggest that an effective support team will have people playing five different types of roles. Mentor: Having someone in your firm who is more experienced…

32 ways to say thank you quickly, personally and cheaply
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32 ways to say thank you quickly, personally and cheaply

ByHeather Townsend

Saying thank you for referrals or introductions to people is an important way to express your gratitude, and educate your network that you would like more of these. (This includes both your internal firm network and your external network) With a little thought and pre-planning, you can implement these ideas very quickly and always have…

The pink car story: The next chapter
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The pink car story: The next chapter

ByHeather Townsend

If you have ever heard me speak about networking or referral generation, then you will have heard me talk about the pink car story. For those of you who haven’t, here is a quick recap of the story. Last year, my family and I went camping down in Devon. This involved a 450 mile journey…

What’s your suffix?
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What’s your suffix?

ByHeather Townsend

Whenever people talk about you they will normally add a tag line to you, for example, these are the suffixes that are typically applied to me: ‘really knows her stuff’ ‘author of ‘the FT Guide to Business Networking’ ‘passionate and enthusiastic’ In the interests of balance, I am aware that occasionally the suffixes which are…

3 ways your ‘story’ can help you be more successful
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3 ways your ‘story’ can help you be more successful

ByHeather Townsend

If you take a look at my diverse skills set, it’s very difficult at first glance to make sense of it – let alone seem credible for what I do. How does someone with an engineering degree, end up being an executive coach, organisational development consultant, award-winning writer, mother of two young children, business networking…

How to ACE your presentation regardless of who is in the audience
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How to ACE your presentation regardless of who is in the audience

ByHeather Townsend

I thought my presentation was going OK, then 1 person killed it at the end. How you can learn from my experience Do some people put you off? Have you ever had to give a presentation and been afraid, or thought that it wasn’t quite hitting the mark? I have found out that it isn’t…

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