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7 simple ways to get more value from your clients without having to upsell them a thing
I was with a client recently who has managed to win some business from well known darling of the UK high street. The problem is that whilst it is a great client to have, my client was told that they are very unlikely to get a much bigger slice of the company’s legal work. You…
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How my recent cycling trip can make it easier for you to build your own practice
In this short article I explain how you can make the seemingly impossible task of building a partner-sized client portfolio more manageable. It was the final stretch at the end of an exhausting bike ride. I’d already clocked up 10 miles of hilly off-road riding. Before I could make it back home, I knew I…
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The 7 deadly sins of client service
Good client service does not happen by accident. Read on for the seven deadly sins of client service
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9 tried and tested tips to keep the faith with your business development efforts. (Part 2)
I’m sure we’ve all been in that stomach-churning position of wondering just exactly where you next new decent client is coming from. Or whether you are taking a leap of faith to start to win your own clients. It’s truly gut-wrenching, particularly when you have been actively getting your name out there and supposedly doing…
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9 tried and tested tips to keep the faith with your business development efforts. (Part 1)
I’m sure we’ve all been in that stomach-churning position of wondering just exactly where you next new decent client is coming from. Or whether you are taking a leap of faith to start to win your own clients. It’s truly gut-wrenching, particularly when you have been actively getting your name out there and supposedly doing…
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How do I follow up without p*ssing off my potential client?
When you are waiting on a new client or lead to say ‘yes’, it can be a tense time. Are they serious? Have you won the work? Do you have the resources for the work? Will they answer your calls or emails? That’s the problem. You know you need to follow up, but what is…
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6 big clues to help you identify and stop wasting time on tyre-kickers
Tyre-kickers. Not a particularly nice word, and often used to describe prospects who don’t want to buy your service, or the upsell from your marketing activity. In this post I’ll give you six signs that should ring alarm bells that you are dealing with a tyre kicker. After all, they don’t usually have a big sign…
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3 avoidable but very common mistakes that speakers make which reduce their impact
In the last of a series of 5 extracts from an interview I did with Errol Williamson, I talk about the 3 most common mistakes professionals make when delivering speeches and presentations. EW: You’ve heard many business speakers deliver speeches and presentations, some have been great and some have been not so great, but what…
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4 reasons why you should collaborate with your partnership competitors
Most firms set a limit on the number of new partners they admit to the partnership each year. As a result the ones who make it have the strongest personal and business cases for partnership. Consequently, most senior associates in law firms and directors in the Big 4, accountancy, and consultancy firms are in competition with…
