Improve team performance
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6 clues that you are letting your team members get away with poor performance

ByHeather Townsend

Want to improve team performance, but don’t know where to start? From experience, it might be you who is hindering growth. Like many other talented professionals who shy away from having difficult conversations, you may be accepting substandard performance from the members of your team as a result.  If you are going to make it…

cyclist
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Why feeling the fear and do it anyway is NOT going to help you make it to partner.

ByHeather Townsend

Making it to partner involves building a new skill set AND changing our role and responsibilities over time. I don’t think that there is any accountant, lawyer or consultant in practice who I have met who hasn’t felt the fear of needing to win their own clients and build up their own practice. What you…

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How to make partner lesson 2: Thinking and feeling like a partner

ByHeather Townsend

In summer 2016 Heather Townsend revealed the 10 lessons that every potential partners needs to learn to an audience of 200 lawyers and accountants. In this short 2 minute video clip, Heather talks through the second lesson – thinking, feeling and acting like a partner The road to partner is shrouded in mystery and conjecture. This…

Career Clinic: What is meant by “leadership”?
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Career Clinic: What is meant by “leadership”?

ByHeather Townsend

This was an interesting question which dropped into my inbox. First let me give you the back story. The question came from a highly senior technical specialist who had been head-hunted from a small firm, for a senior role in a top 5 firm. The technical specialist, let’s call them Sheila, was being promised partnership…

A great tip to get the quality thinking time you need to plan your career
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A great tip to get the quality thinking time you need to plan your career

ByHeather Townsend

A month ago I had one of the best days I had ever had at work. So much so, it didn’t feel like work. In fact I was lucky on a few levels… firstly, I had the pleasure of a 3 hr working session with great client to work with, who is very focused and…

Business Development Clinic: How to eliminate presentation nerves
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Business Development Clinic: How to eliminate presentation nerves

ByHeather Townsend

One of the best ways of building your profile is to speak at events. These could be internal events or external events. In fact, clients will often require you to present at a pitch for a large piece of work. Which means it is absolutely in your interest to become an effective and confident presenter….

I missed my son’s starring moment on the football field
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I missed my son’s starring moment on the football field

ByHeather Townsend

Today my son was man of the match at his football tournament. I was absolutely gutted. I’d missed his moment of glory whilst I spent time working away at a conference in Lisbon. By the time I fly in, he will be asleep and all I want to do is give him a big cuddle…

Barriers to firm growth: keeping it all up in your head
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Barriers to firm growth: keeping it all up in your head

ByHeather Townsend

For the 1st time ever I was heckled during a keynote speech. I know, it had to happen at some point… but despite my polite acknowledgement, it was a battle I couldn’t win at that point in time. So, what produced the emotion from my delegate? It was the suggestion that if firms are to increase…

diary
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9 tips to help you get a great night sleep

ByHeather Townsend

I looked at the clock… 01:00. Damn, I knew I had to wake up in 4 hours time, and despite my best efforts I’d not managed to fall asleep since going to bed 3 hours ago. My body was tired, I was yawning but my brain seems to be wired and despite my best efforts…

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