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An urgent piece of work lands on your desk and the client needs it today. You know you should delegate it, but by the time you’ve briefed someone you could have done it yourself. So you do it yourself, again. How do you find the time to plan and brief properly when the work can’t…
You hand a piece of work to a junior, ask if they have any questions, and hear “of course I can do it”. Days later it comes back wrong, and you’re the one redoing it late at night. So why didn’t they tell you they were stuck? That’s what this episode is all about. Psychological…
Only 50% of professionals on the partnership track say they are known as the Go-To Expert for a specialism, both inside and outside their firm. This episode is about what it takes to get into that half, and why this will help you progress to partner quicker. I’m Heather Townsend, author of Poised for Partnership and co-author of How…
Only 41% of professionals on the partnership track say they have a trusted group of people they regularly delegate to. This episode explores why that gap is so costly. And what to do about it. This episode explores what effective delegation actually looks like, where it typically breaks down, and how to build the team…
Most lawyers on the partnership track have tried time blocking. You carve out the slots, and then a real deadline arrives and the block gets sacrificed. The problem isn’t your discipline. It’s that most people are time blocking the wrong things: treating their diary like a to-do list with timestamps rather than a deliberate design…
Think about the last time you delegated something and it came back wrong. What did you tell yourself? Most of us land on “I’m bad at delegating” or “they weren’t up to it” and then quietly decide to do it ourselves next time. But that pattern isn’t a skills problem. It’s an identity problem, and…
Do you hate working with someone new? Knowing that it is going to take time to work out how to get the best of them? When you start working with someone new, do you just hope for the best? The most effective people managers don’t leave working relationships to chance. They have a repeatable and…
This is what I have done over the years to become a recognised expert in helping people make partner, and when they get You’ve got a crucial deadline, your project is at a critical stage, and you have the perfect person on your team. Then a partner “steals” your team member. Here’s how to stop…
Does your carefully planned week often get blown off course by Tuesday? Do you feel like your diary belongs to everyone but you – filled with urgent client demands, last-minute partner requests, and endless firefighting? It’s easy to feel like a victim of your schedule, constantly reacting instead of proactively driving your day. This feeling…
“Why won’t my staff take initiative?” , “why do they always come to me with any little problem?” , “why do I have to spoon feed my staff?” How can you encourage your team members or employees to take initiative and why won’t they do it in the first place? I’m Heather Townsend, author of…
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